SkilDock

Privacy Policy

Last updated: March 1, 2026

1. Introduction

SkilDock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://skildock.com or enrol in our training programs.

2. Information We Collect

Personal Information You Provide

  • Name, email address, and phone number when you submit a contact form or enrol in a course.
  • Professional background information (experience level, current role) shared during enrollment.
  • Payment information processed through our secure payment partners (we do not store credit card details directly).

Information Collected Automatically

  • Browser type, operating system, and device information.
  • IP address and approximate geographic location.
  • Pages visited, time spent, and navigation patterns on our website.
  • Referring website or search terms that brought you to our site.

3. How We Use Your Information

  • To process your enrollment and deliver course content.
  • To respond to your enquiries and provide customer support.
  • To send you course updates, batch announcements, and relevant educational content (you can opt out at any time).
  • To improve our website, courses, and services based on usage patterns.
  • To detect and prevent fraud or security issues.
  • To comply with legal obligations.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential cookies: Required for the website to function properly (session management, security).
  • Analytics cookies: Help us understand how visitors interact with our website (Google Analytics or similar services). These collect anonymized data.
  • Preference cookies: Remember your settings and preferences for future visits.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

5. Third-Party Services

We may share limited information with trusted third-party services that help us operate our business:

  • Payment processors: To securely process course payments.
  • Email services: To send enrollment confirmations and course communications.
  • Analytics providers: To understand website usage patterns (anonymized data only).
  • Cloud hosting: Our platform runs on AWS, which processes data according to their security and privacy policies.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Course enrollment data is retained for the duration of your learning journey plus a reasonable period for certificate verification and support.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information (subject to legal requirements).
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at training@skildock.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: